Discover Better Health Careers with Rendr!

Who We Are

Rendr is the leading primary care focused, multi-specialty medical group dedicated to serving the Asian community in New York City. We strive to provide world-class, value-based health care with kindness at more than 100 clinical offices throughout Brooklyn, Manhattan, Queens, Staten Island, and Nassau County.

Why Join Rendr?

• Opportunities for professional growth and development.
• Competitive salary and benefits package. (Salary is based on previous experience and years of service.)
• Join a team that values employee, embraces diversity, and is committed to making a meaningful impact within our communities.

Benefits We Offer:

• Medical, Dental, and Vision Insurance
• 401k with Company Match
• Paid Time Off
• Paid Holidays/ Floating Holiday(s)
• Commuter Benefits
• Health Savings Account/ Flexible Spending Account/ Dependent Care Account
• Annual Performance Bonus

Job Overview:

Rendr 360 is a department of Rendr which provides centralized support to our medical practices: care management, care coordination, continuous quality improvement, etc. We are a growing division with many patient-centered projects which provide continuity of care for patients between office visits to help improve clinical outcomes and patient satisfaction.

The Clinical Support Specialist plays a critical role in advancing patient care quality through patient outreach and data management. This position supports clinical quality initiatives through improving patient adherence and compliance with the goal of providing better patient care.

 Essential Functions:

• Responsible for conducting patient outreach for necessary lab follow ups
• Manages daily report retrieval to ensure appropriate care management
• Ensure data accuracy and completeness to support clinical decision-making
• Support patient care by generating and mailing letters/informational materials to patients
• Assist with various quality, care coordination, and population health projects as needed

Qualifications

• Bilingual in English and Chinese (Cantonese or Mandarin) required
• College-degree preferred
• Passionate about high-quality patient care and patient satisfaction
• Courteous, empathic, and professional manner.
• Strong communication, interpersonal, and organizational skills.
• Prior medical office experience preferred
• Understanding of HIPAA privacy requirements and healthcare compliance standards

Rendr is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We look forward to reviewing your application and exploring the possibility of you joining our team!

JOB CODE: 1000701