Discover Better Health Careers with Rendr!

Who We Are

Rendr is the leading primary care focused, multi-specialty medical group dedicated to serving the Asian community in New York City. We strive to provide world-class, value-based health care with kindness at more than 100 clinical offices throughout Brooklyn, Manhattan, Queens, Staten Island, and Nassau County.

Why Join Rendr?

• Opportunities for professional growth and development.
• Competitive salary and benefits package. (Salary is based on previous experience and years of service.)
• Join a team that values employee, embraces diversity, and is committed to making a meaningful impact within our communities.

Benefits We Offer: (eligibility based on hours with Rendr)

• Medical, Dental, and Vision Insurance
• 401k with Company Match
• Paid Time Off
• Paid Holidays/ Floating Holiday(s)
• Commuter Benefits
• Health Savings Account/ Flexible Spending Account/ Dependent Care Account
• Annual Performance Bonus

Job Position: Clinical Risk and Patient Safety Manager

The Clinical Risk and Patient Safety Manager is responsible for developing, implementing, and overseeing comprehensive programs designed to ensure the highest levels of patient safety, clinical quality, and risk mitigation across all clinical operations. This role will proactively identify, assess, and manage potential risks to patients, staff, and the organization, while fostering a culture of continuous improvement and adherence to regulatory standards. The position works closely with clinical leadership, physicians, and employees to foster a proactive approach to risk management, enhance patient outcomes, and maintain compliance with all applicable local, state, and federal healthcare regulations, all as part of our commitment to promoting safe and high-quality care.

Essential Functions:

Clinical Safety and Risk Management:

• Patient Safety and Quality: Lead and support initiatives to improve patient safety and clinical quality at Rendr, identifying and assessing areas of risk and developing corrective action plans.
• Incident Reporting: Oversee incident reporting processes related to clinical care, ensuring timely investigation, documentation, and resolution of patient safety issues, adverse events and near-misses.
• Risk Assessments: Conduct regular clinical risk assessments, focusing on areas such as patient care protocols, patient safety, infection control, medical necessity and clinical documentation.
• Data Evaluation: Analyze data on patient outcomes, clinical performance, and adverse events to identify trends and potential risk areas.
• Risk Monitoring: Develop and maintain incident reporting systems/registers to track and monitor identified risks.
• Policy & Procedure Development: Participate in the development, review, and implementation of clinical policies, procedures, and protocols to embed risk mitigation strategies and ensure compliance with best practices and regulatory requirements. This includes a focus on standardizing care processes to optimize patient outcomes and operational efficiency.
• Risk Mitigation: Monitor adherence to established clinical safety policies, procedures, and protocols, ensuring staff compliance and intervening as necessary to mitigate identified risks and ensure timely completion of critical patient care actions (e.g., diagnostic follow-ups, treatment plans).

Quality Assurance:

• Quality Standards Adherence: Collaborate with clinical teams to ensure adherence to quality standards set by accrediting bodies (e.g., Joint Commission, NCQA)
• Quality Metrics: Monitor and report on key performance indicators related to clinical processes and outcomes
• Quality Improvement: Coordinate with various departments to implement quality improvement projects

Collaboration and Leadership:

• Internal Audits: Conduct internal audits of clinical processes and patient care protocols to ensure compliance with regulatory and internal standards.
• Stakeholder Coordination: Act as a liaison between clinical staff, providers, and external agencies during compliance audits and risk assessments.
  • Reporting: Provide regular reports to executive leadership on compliance and risk management initiatives, including identified risks and mitigation strategies.
• Program Development and Implementation: Work with leadership and various departments to develop and implement long-term compliance, risk management, and quality assurance programs tailored to the practice’s unique needs.
• Lead and participate in relevant committees and task forces.

Requirements:

• Education: Bachelor’s degree in Healthcare Administration, Nursing, or a related field. Master’s degree preferred.
• Experience: 5+ years of experience in healthcare compliance, risk management, or related roles
• Certifications: Relevant certifications (e.g., CHC, CPHRM) preferred
• Clinical experience required

Skills:

• Strong knowledge of healthcare regulatory standards and clinical best practices (e.g., HIPAA, OSHA, CMS guidelines)
• Excellent communication and leadership skills, with the ability to work collaboratively across multidisciplinary teams.
• Experience in conducting audits, risk assessments, and incident investigations.
• Analytical skills for data review and reporting.

Key Competencies:

• In-depth understanding of clinical operations and regulatory frameworks in physician practices.
• Ability to identify risks, develop action plans, and lead initiatives to improve clinical safety and quality.
• Proactive and solution-oriented, with strong project management skills.

Rendr is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We look forward to reviewing your application and exploring the possibility of you joining our team!

JOB CODE: 1000776